Cancellation & Refund Policy

Last updated: February 2026

1. Cancellation Policy

Clients may cancel their service request or project within 24 hours of placing the order or signing the agreement, provided that work has not already commenced. To cancel, please contact us immediately at unitednetwork56@gmail.com.

2. Refund Policy

For software products and digital services:

  • If a cancellation is approved within the specified timeframe, a full refund will be processed within 7-10 business days.
  • Once the software/service is delivered/installed/configured, no refunds will be issued due to the nature of digital goods.
  • In case of technical issues that cannot be resolved by our support team, a partial or full refund may be considered at the discretion of management.

3. Custom Projects

For custom development projects, payments are milestone-based. Payments made for completed milestones are non-refundable.